Privacy policy
Privacy Policy
Last updated: 20.03.2026
1. Who We Are
This website is operated by EVL PPY SRL, a company registered in Romania.
Company details:
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Company Name: EVL PPY SRL
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Registration Number: J12/160/2015
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VAT ID: RO34003125
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Address: Str. Nicolae Steinhardt 8, Corp F, Et. P, Ap. Birou A, Cluj-Napoca, Romania
For any privacy-related inquiries, you can contact us at:
📩 hi@hero.you
2. Scope of This Policy
This Privacy Policy describes how we collect, use, process, and protect your personal data when you visit or make a purchase from hero.you.
By using our website, you agree to the practices described in this policy.
3. Information We Collect
We may collect the following types of information:
3.1 Personal Information
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Name
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Email address
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Billing and shipping address
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Payment details (processed securely via third-party providers)
3.2 Uploaded Content (Images)
As part of our service, you may upload images (including images of children) for the purpose of creating personalized products.
3.3 Automatically Collected Data
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IP address
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Device information
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Browser type
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Cookies and tracking technologies
4. Children’s Privacy (Important)
Our services are intended for adults (18+) only, specifically parents or legal guardians.
We do not knowingly collect personal data directly from children.
By uploading images of a child, you confirm that:
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You are the parent or legal guardian, or
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You have full legal authorization to provide and use the image
5. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Generate personalized content (including via AI tools)
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Communicate with you about your order
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Improve our services
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Send marketing communications (if you opt in)
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Prevent fraud and abuse
6. AI Processing & Image Usage
To create personalized products, uploaded images may be processed using automated and AI-based tools.
By uploading content, you:
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Grant us a limited, non-exclusive, worldwide license to use, process, modify, and reproduce the images solely for:
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generating your personalized product
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improving our services
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We do not claim ownership of your images.
7. Sharing Your Data
We may share your data with trusted third parties, including:
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Payment processors (e.g., Stripe, PayPal)
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AI processing providers
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Printing and fulfillment partners
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Analytics and marketing providers (Meta, Google, TikTok, email tools)
All third parties are required to handle your data securely.
8. Data Retention
We retain your data as long as necessary to:
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fulfill your order
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allow post-order modifications or support
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comply with legal obligations
We reserve the right to retain data at our discretion for operational purposes.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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analyze traffic
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run advertising campaigns
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improve user experience
This includes tools such as:
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Meta Pixel
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Google Analytics
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TikTok Pixel
You can control cookies via your browser settings.
10. Your Rights (GDPR & CCPA)
Depending on your location, you may have the right to:
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Access your data
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Request correction
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Request deletion
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Object to processing
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Request data portability
To exercise your rights, contact us at: hi@hero.you
11. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
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Know what personal data we collect
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Request deletion of your data
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Opt out of the sale of personal data
We do not sell personal data.
12. Data Security
We implement appropriate technical and organizational measures to protect your data.
However, no method of transmission over the Internet is 100% secure.
13. Third-Party Services
Our website may contain links or integrations with third-party services.
We are not responsible for the privacy practices of those services.
14. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.
15. Contact
If you have any questions about this Privacy Policy, contact us at: